5 De Montfort Street, Leicester LE1 7GE
72B Main Street, Broughton Astley, Leicester LE9 6RD
solicitors leicester

Grievance Handling

A grievance is a complaint against an employer, defined as: “a complaint by an employee about an action, which his employer has taken or is contemplating taking in relation to him.”

The importance of effective grievance handling by employers is critical any organization.

Here at Frisby & Small Solicitors we deal with all types of employment law cases. We represent employees and employers, so whichever side of the dispute you are on, we can help.

We offer a free initial consultation. Please contact us for more information.

What are examples of possible Grievances?

There are many possible situations in which a Grievance can arise, for example:

  • A change in your contract which you are not happy about
  • Being asked to undertake a new task as part of your job which you do not agree with or a change in your working practices
  • A complaint about a workmate or managers treatment of you for example being bullied or harassed

What to do if you have a Grievance?

You should initially speak to your employer and try to resolve the issue informally. If that proves ineffective you should put your complaint in writing to your employer.

When a grievance is raised with an employer, the employer should have a set of procedures to follow to try and deal with the complaint.

The employer should investigate the grievance and arrange a grievance hearing in which the facts of the case are discussed and witnesses can be called. At certain types of Grievance hearings an employee has a right to be accompanied by a Trade Union representative or by a fellow worker.

Our specialist employment lawyers can advise you on your rights in relation to Grievances.

The ACAS Code of Conduct for Grievance handling

The Advisory, Conciliation and Arbitration Service (ACAS) Codecontact Frisby & Small solicitors details how employer and employers should act when handling grievances.

Importantly, employers should act fairly and consistently to prevent claims of discrimination, unfair treatment or breach of the implied duty of mutual trust and confidence.

How can a Solicitor help?

We offer a free initial consultation where we can assess your case and tell you your rights, as well as whether your Grievance has been handling in the correct manner by your employer.

Contact us today to speak to one of our experienced Employment Law Solicitors.

Please call us now on 0116 233 5522 or complete the
Online Enquiry form on the right of this page and we will be delighted to help you.

Contact Us

Telephone: 0116 233 5522

Email us:

Family & Divorce:

Wills & Probate:



Possession claims:

Services for business: